Julie Kirk from HEMIC discusses why Tropics Software Technologies was chosen to provide their workers’ compensations software system and the benefits she’s seen from using the software.

Mark Young, Fund Manager, ARC explains how Tropics Software Technologies has helped his company be competitive in the Worker’s Compensation marketplace, and his experience working with TST.

With the modern technology and robust features of Tropics Breeze, we are well-positioned to deliver better service to our customers more efficiently.

Ed Johnson, Chief Operating Officer, RAS

Simply being good at the business of workers’ compensation insurance, or any other specialty line of insurance, is no longer sufficient. We intend to generate above average results in this space, and we believe that a basic requirement is to employ a state-of-the-art processing system. Tropics has been our systems provider for the last decade and has been a great partner for us. Breeze is flexible, scalable, and reflects an efficient marriage of straight through processing capabilities, policy administration services, and data management. Our move to their newest web-enabled system, Breeze, is an evolution of our capabilities, and we believe it will materially impact our long-term ability to grow our business and to generate sustainable profit margins in excess of industry averages.

Steven Hartman, President and CEO, Stonewood

We performed a very thorough assessment of the software vendors servicing the workers’ compensation industry and felt that TST had the deepest workers’ compensation expertise and the most robust workers’ compensation technology functionality,” said Pat Haughey, UPMC’s Workers’ Compensation Executive Director. “We want to make it clear to Pennsylvania agencies and employers that UPMC‘s new workers’ compensation program will provide the type of top-notch service that has always been the hallmark of the UPMC organization. Therefore, after deciding that Tropics would provide the optimal experience for our internal and external system users, we elected to make the investment in what we saw as the best workers’ compensation system in the market. The start-up nature of this Workers’ Compensation program required a software vendor with deep expertise in workers’ compensation and an ability to bring the system live in a short timeframe. Tropics has helped us meet that important goal.

Pat Haughey, Executive Director, UPMC

As a startup workers’ compensation company we needed to find a company that offered proven and reliable software, integrated claims and policy management system, a web-based portal for our end-customers. TST provided us with these plus a trustworthy support organization which permits us to focus on our business, not software technology.

Ron Serbin, CIO, Stonewood

It’s hard to imagine where our company would be without Tropics software. It has become an essential part of our everyday operations. I knew we needed a sound, reliable and robust system to meet our future operational needs and I’m happy to say Tropics has met that challenge. The Tropics system has given me a feeling of comfort towards the accuracy and completeness of my data and reporting, a feeling I never got from our old system. I look forward to future developments and working together.

Joe Russo, CFO, ACIC

One of the most important decisions we made when founding HEMIC in 1997 was the selection of the Tropics software system. From the beginning Tropics provided us with a technology advantage over our competition. Tropics has sustained, and even widened, that advantage with major upgrades of the Underwriting and Policy Management System and development of a superior, well integrated, Claim System.

Bob Dove, President & CEO, HEMIC

Tropics continues to impress us with its software functionality and expert support. When we decided to upgrade our workers compensation policy and claims systems, we performed a thorough assessment of the technology vendors servicing this industry. We are very pleased with our decision to partner with Tropics Software Technologies. The Tropics team exceeded our expectations during the implementation project and they continue to provide responsive, thorough support since going live with the system. The workers’ comp software’s functionality is robust, reliable and has received praise from our staff, agents and outside auditors.

Mark Young, Fund Manager, ARC

Our auditors, including excess carriers and regulatory agencies, always compliment Builders Trust on the ease of use and flexibility they find with pulling the information they need from Tropics. Compliments are always nice!

Jack C. Milarch, Jr., EVP & CEO, Builders Trust

“With the ever changing environment and the competitive market place, AlaCOMP felt that it needed an efficient and intuitive software to help manage its daily operations. By implementing Tropics Breeze our internal workflow can be streamlined and monitored, ultimately saving time that can be used to focus on other tasks.” Said Stephen Marino, President of AlaCOMP, he added, “The navigation features of Tropics Breeze are very easy to use and provides users with the ability to input and retrieve data with the touch of a button. In addition, with the implementation of the web-portal, the agent as well as the member has access to view their policies at any time. The staff at TST made this implementation seamless and has far exceeded our expectations for service and quality.”

Stephen Marino, President AlaCOMP Workers' Compensation Self Insurance Fund