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Tropics Software Technologies' staff is carefully selected to produce a team environment where all staff members possess an unparalleled skill set and passion for excellence. The skills behind this premier workers' compensation system include acute experience in technology and insurance and an obsession with offering the leading workers' compensation software in the industry. This combination of insurance automation and database design along with precise insight into SQL database structures and new technology trends, creativity in Microsoft programming, and superior software support allows Tropics Software Technologies to offer the premier workers' compensation software.
TST has built an excellent management team by identifying expertise in all of the core areas, which are essential to the success of a software company. This group of individuals is responsible for overseeing the tasks and responsibilities of the rest of the organization. Their expertise and experience, coupled with a long-term succession plan, helps to ensure that TST will remain the leading provider of workers' compensation software in the United States.
 Mike Mobar, President & CEO
After spending eight years as a system development manager at a large Florida-based workers' compensation insurance company, Mike founded Tropics Software Technologies (TST) in 1994. As the president and CEO of TST, Mike uses his proven business skills and business process automation talents to lead the company in creating better products and expanding the client base in more jurisdictions. His expertise in the insurance industry and astute knowledge of applied technologies is the result of over 30 years of experience in business process automation and over 19 years experience specifically with workers' compensation systems.
Mike is a graduate of the University of South Florida with degrees in information management & marketing.
 Trae Jones, Vice President of Sales and Marketing
After starting his career at PriceWaterhouseCoopers, Trae subsequently joined the insurance software consulting division of a large organization based in Virginia, where he ultimately co-managed the group during his 11 year tenure. During his time in the consulting industry, Trae developed expertise in managing software vendor selection engagements for insurance companies evaluating new policy and claims administration systems. Trae has spoken at numerous insurance industry conferences and has been regularly quoted in insurance software trade magazines. Given his experience in evaluating the majority of the vendor solutions in the insurance software arena, Trae has brought a unique perspective to Tropics. In addition to setting the marketing and sales strategy for TST, Trae is also actively involved with the ongoing product strategy at Tropics. By utilizing his understanding of insurance software market trends, he helps ensure that Tropics' product roadmap is in line with the evolving demands of WC organizations. Trae received his B.B.A. from James Madison University and his M.B.A. from Loyola College in Maryland.
 Jeremy Williams, Director of Software Product Operations
Jeremy serves as a the Director of Software Production Development for Tropics. With more than a decade of hands-on project management experience in software design, development, implementation, and support, he is well-versed in both the technical and non-technical aspects software systems. Jeremy's role includes employing his project management experience to coordinate the development and testing efforts at Tropics, as well as working closely with our deployment and client care teams to assist in new implementations and existing client upgrades. A graduate from the University of South Florida he holds a degree in Management Information Systems, as well as technical certifications from Microsoft (MCSE), Citrix (CCA), and CompTia (A+,Net+).
 Claire Stone, Director of Business Solutions
Claire has been with TST for over thirteen years. She acts as a liaison between the clients and developers in the analysis and implementation of new products and system enhancements. Through her years at TST, her client support responsibilities have included handling client requests, performing system upgrades and leading new product implementations and data conversions. These experiences have provided her with a deep understanding of how the system functions, as well an insight into which questions need to be asked when working with new or existing clients to develop custom solutions that best fit their needs. She also coordinates client proposals and co-leads the Tropics support team. Claire received a bachelor's degree in history from Northwestern University in Evanston, IL.
 Robert Sillett, Director of Technology
Bob joined TST in 2007 and is responsible for the technical direction for the Tropics software platform. He brings seventeen years of experience in the fields of application development, technology infrastructure, and security. Bob comes to Tropics from Pilgrim Software, where he was Project Director and led the design, development, and implementation of compliance and quality management solutions for the life sciences, healthcare, and manufacturing sectors. Prior to this, Bob was co-founder of Auricium, a consulting firm focused on mobile applications and security. Before starting his own company, Bob was Managing Director for Allin, where he was Practice Director for Northern California, growing the business by 220%, and where he later was Managing Director of the Denver office. Bob received a B.S. in Applied Mathematics from the University of Pittsburgh.
 Kelly Hinsberg, Director of Client Care
Kelly's primary responsibility at TST is managing the support staff and ensuring all client issues including enhancement requests, training and product releases are expedited by leveraging automated tools and software versioning procedures. In addition, Kelly works with the development staff to ensure that client needs are understood and developed according to expectations and compliance. Kelly has been with TST since 1999. Prior to her work at TST, Kelly spent over eleven years working in and managing policy service departments at two Florida-based workers' compensation carriers. She also worked at a Sarasota-based professional employer organization (PEO) researching and ensuring workers' comp compliance within multiple state environments. She received her education from Florida State University.
 Len Rodkey, Director of System Deployment
Len is responsible for ensuring the successful implementation of new project initiatives for Tropics. Len has over 14 years of experience in the Worker's Compensation industry, having held high-level operational and information technology management positions for companies including Riscorp, Zenith, Unisource, and Guarantee Insurance. Her extensive experience in data analytics, business intelligence, business process improvement, compliance, and technology project implementation make her an excellent fit for her role as the Director of System Deployment. She has an active All Lines License for the state of Florida and is a member of the Sarasota Bradenton Claims Association, as well as the Workers' Compensation Claims Professionals. Len has earned her BS degree from the University of Tampa, her MBA from Florida State University, and Masters in Information Systems from the University of South Florida.
 Nicholas Albon, Software Development Manager - Tropics Ocean Claims System
Nick has been with Tropics for 11 years. He is responsible for overseeing the ongoing development and enhancement of the Tropics Ocean Claims System, as well as managing TST's Tropics Ocean Claims System Team. Nick's duties include taking feedback from TST clients and TST teammates, evaluating needs, defining requirements and overseeing the development of new enhancements and interfaces for the claims system. Nick has a degree in Computer Studies from Polytechnic Of The South Bank, London, England.
 Yifat Drucker, Software Development Manager - Tropics Ocean Policy and Billing Systems
Yifat has been with Tropics for 13 years. She is responsible for overseeing the ongoing development and enhancement of the Tropics Ocean Policy and Billing Systems, as well as managing TST's Tropics Ocean Policy and Billing System programming staff. Yifat's duties include taking feedback from TST clients and TST teammates, assessing needs, defining requirements and overseeing the development of new enhancements and interfaces for the policy and billing systems. Yifat is also responsible for allocating programming tasks to the Tropics Ocean Policy System programming team. Yifat has a degree in Computer Programming from Kaiser College in Sarasota, as well as a masters degree from Tel Aviv University in Israel.
 Kennon McCaa, Senior Systems Architect - Tropics Policy and WebTropics
Kennon has been with TST since 1999. In addition to creating and improving advanced technical designs for WebTropics® product, workflow management, document management, externalization of business logic into user maintainable structures, Kennon mentors other software engineers to ensure reusability and maintainability of the programming code. Prior to joining the TST development team, Kennon was a programmer for Clearwater Software Revival for one year. Before moving to Florida in 1998, Kennon taught mathematics at North St. Paul High School in Minnesota for five years. Kennon holds a bachelor's in mathematics education from the University of Minnesota as well as a master's in education from St. Mary's University
 John Hennesey, Senior Systems Architect - Business Intelligence and Reporting
John is responsible for overseeing the ongoing development and enhancement of Tropics' Business Intelligence and Reporting products, as well as managing TST's Business Intelligence team. In addition to his 10+ years consulting experience with companies such as PriceWaterhouseCoopers and IBM, John has 6+ years Business Intelligence / Reporting experience with Jackson Hewitt Technologies, where his responsibilities included data modeling, BI, report configuration, programming, requirements gathering and the full lifecycle of building successful systems. John holds a Masters in Computer Information Systems from the University of Denver.
 Paul Troyer, IT Infrastructure Manager
Paul has been with Tropics for over 5 years and is responsible for thephysical and virtual hardware, software and network, as well as assisting with server configuration and installations for clients. Paul has 20 years of experience in Web and Systems administration, IIS, HTML/CSS and graphic design. Before joining TST, Paul worked for a Regional ISP and then two Advertising Agencies. Paul recieved his education at Malone College in Canton, Ohio.
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